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Party Food Customization Process and Important Information
Many customers want a personalized party food menu, so Kama Delivery’s customized service is perfect for you. We understand that as an event planner, you already have to juggle many tasks—such as choosing a venue, confirming the number of guests, and even handling the tedious details of venue decoration and food arrangements. To help reduce your stress and workload,our party catering specialists will do everything in their power to help you create the most suitable and perfect catering menu—a menu designed just for you, so you can effortlessly host parties of any size! Simply fill out the form below to get your personalized quote!
- Photos are for reference only..
- Order cannot be cancelled or changed once received. No payment will be refunded.
- Order over $688 and get free delivery of ground floor. Otherwise, $68 will be charged. For doorstep delivery, $250 will be charged.
- Ground floor refers to the free parking location of housing estate or building. We will not be responsible for any parking charges.
- The pickup location must have a parking lot or parking spaces, as well as an elevator providing direct access to the designated floor; otherwise, a fee will be charged based on the number of floors.
- If the delivery location requires stairs, $50 per floor will be charged. Please notify us in advance.
- We do not offer delivery service to Lok Ma Chau, the Outlying Islands, or Lantau Island (excluding Tung Chung, Tik Hin Lake, and the Disney Hotel). If you require delivery to other remote areas Region, please contact Contact Usfor inquiries.
- If the delivery location is Park Island, the estimated arrival time must beNote: If the delivery location is Discovery Bay, a $250 surcharge will apply.
- The standard delivery time window is – . Additional fees apply for other delivery times. Fees are as follows:
Special Morning Delivery Slot
Surcharge
-
$650
-
$550
-
$500
-
$300
-
$250
-
$200
Special Evening Delivery Slot
Surcharge
-
$200
- Customers must pick up the food at the delivery location within half an hour before or after the arrival time specified in the order confirmation; otherwise, the driver may charge an additional waiting fee depending on the circumstances, or may have the right to return the food to the Company. The Company will not reschedule the delivery, remake the catering, or issue a refund under these circumstances.
- In the event of a black rainstorm warning or a Typhoon Signal No. 8 or higher, orders will be automatically postponed, and we will contact you to make new arrangements. We do not offer refunds for food orders. We apologize for any inconvenience this may cause.
- Free disposable cutlery is provided based on the number of people in the set meal; Extra Setis subject to an additional charge. For à la carte orders, one set of disposable cutlery is provided for every $120 spent Include.
- Only one set of promotional code can be used for each order, but it can be used in conjunction with the free delivery.
- If a meal set requires you to select two or more items, please do not select the same item more than once.
- If your order is missing or incorrect, please notify us on the same day so we can arrange for a replacement or refund. If you do not notify us on the same day, we will not be able to provide any compensation. We apologize for any inconvenience.
- In the event of any dispute, Kama Delivery reserves the right to make the final decision regarding order arrangements, terms, and conditions.
- If you have any questions, please feel free to contact us via WhatsApp at 5188 0757 / 6599 9941.
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